Technology is the engine that powers all services at DCU – online, in branches, and by phone. At the core is the software that processes all your transactions, keeps your records, credits your dividends, generates your statements, helps us answer your questions, and so much more. On Oct. 1, we will change to new, state-of-the-art software designed especially for credit unions like DCU.

Why Is DCU Upgrading Its Systems?
After more than 20 years of service, even with scores of enhancements and improvements, our current software will soon no longer be able to grow with us. We want to bring you our innovative services more efficiently, so we chose a new, flexible system written to modern standards.

We Pledge to Minimize the Impact and Keep You Informed
The entire DCU team has been working diligently for months on system design, training, testing, and quality control. We'll continue to do so up to and after our conversion date to ensure a smooth transition for everyone.

Regular updates on our web site (under "System Upgrade News") will show you the progress we are making, answer common questions, and announce our schedule on conversion weekend. We appreciate your patience and support and ask that you also watch your email, newsletters, and mailbox for more information as Oct. 1 approaches.